At Motivational Now, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our returns and refunds policy below.
Return Eligibility
Customers may request a return within 7 days of receiving their order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Items that show signs of use, damage, or alteration may not be accepted for return.
Return Process
To initiate a return, please contact us at:
Include your order details, reason for return, and any relevant images (if applicable). Once your request is reviewed and approved, we will provide further instructions.
Refund Policy
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5 to 7 business days.
Since we operate on Cash on Delivery, refunds will be issued through a mutually agreed method such as bank transfer or another suitable option.
Exchange Policy
If you receive a defective, damaged, or incorrect item, you may request an exchange within 7 days of delivery. We will arrange a replacement at no additional cost once the issue is verified.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or clearance reasons, unless they arrive damaged or defective.
Late or Missing Refunds
If you have not received your refund within the stated time frame, please contact us at:
We will assist you in resolving the issue promptly.
Shipping for Returns
Customers may be responsible for return shipping costs unless the item received is defective or incorrect. Shipping charges are non-refundable unless otherwise stated.
Changes to This Policy
Motivational Now reserves the right to update or modify this policy at any time. Changes will be posted on this page.